Privacy Policy

Last Updated: July 24, 2026

Introduction

Pioneer Center for Human Services (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website.

By accessing or using this website, submitting information through our forms, making a donation, registering for an event, or interacting with embedded third-party services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide, as well as certain information that is collected automatically when you visit our website.

Information You Provide

You may voluntarily provide personal information when you:

• Submit a contact form
• Make a donation
• Register for a fundraising event
• Subscribe to communications offered through third-party services
• Contact us with questions or requests

Depending on your interaction with our website, we may collect information such as:

• Name
• Email address
• Telephone number
• Mailing address
• Donation information
• Event registration information
• Employer information submitted through workplace giving tools
• Any additional information you choose to provide

Please provide only the information necessary for your request or participation.

Contact Forms

When you submit a contact form, we use the information you provide solely to respond to your inquiry, provide requested information, or communicate regarding our programs, services, or events.

Donations and Event Registration

Our website includes embedded donation forms and event registration services provided by GiveSmart. Donations, event registrations, and any payment information entered through these forms are processed directly by GiveSmart in accordance with its privacy and security practices. We encourage you to review GiveSmart’s privacy policy before submitting personal or financial information. GiveSmart provides online fundraising, donation processing, and event registration services for nonprofit organizations.

Workplace Giving

Our website includes the Double the Donation Workplace Giving Program Search Tool, which allows visitors to determine whether their employer offers matching gift or workplace giving programs.

Information submitted through this tool is processed by Double the Donation in accordance with its own privacy policy.

Information Collected Automatically

When you visit our website, certain information may be be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location
• Website usage statistics

This information helps us improve website performance, enhance user experience, and maintain website security.

Google Analytics and Site Kit by Google

Our website uses Google Analytics to understand how visitors use our website. We also use Site Kit by Google, which integrates Google services such as Analytics and Search Console into our WordPress website.

These services may collect information including:

• Pages viewed
• Time spent on the website
• Browser and device information
• General geographic location
• Referral sources
• Website interactions

Google Analytics uses cookies and similar technologies to collect this information. If you decline analytics cookies through our cookie consent tool, Google Analytics tracking will not be enabled.

Facebook Feed

Our website displays content from our Facebook page using an embedded Facebook feed.

When you interact with embedded Facebook content, Facebook may collect information about your interaction in accordance with its own privacy policy.

Google Maps

Our website may include embedded Google Maps to help visitors locate our offices and facilities.

Using embedded Google Maps may allow Google to collect certain information, such as your IP address and usage data, in accordance with Google’s privacy practices.

Social Media Links

Our website includes links to our social media accounts. Clicking these links will take you to third-party websites that operate under their own privacy policies. We encourage you to review those privacy policies before providing personal information.

Embedded YouTube Videos

Our website includes embedded videos hosted on YouTube to provide educational, informational, and promotional content.

When you view or interact with an embedded YouTube video, YouTube (a service provided by Google) may collect information about your interaction, including your IP address, browser information, device information, and viewing activity. YouTube may also use cookies or similar technologies to remember your preferences, measure video performance, and personalize content.

Your use of YouTube is governed by Google’s Privacy Policy and YouTube’s Terms of Service.

WordPress Website

Our website is powered by WordPress. WordPress may collect and process certain information necessary for website functionality, security, and the operation of online forms.

Information submitted through website forms may be stored within the website database and accessed only by authorized personnel.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries
• Provide information about our programs and services
• Process donations and event registrations
• Communicate regarding fundraising events and community activities
• Improve our website and visitor experience
• Analyze website traffic and usage
• Maintain website security
• Comply with legal obligations

We do not sell or rent your personal information.

Cookies

Our website uses cookies and similar technologies to provide website functionality, analyze website traffic, and enhance your browsing experience.

The cookies used on our website generally fall into the following categories:

• Necessary Cookies – Required for website functionality, security, and online forms.
• Functional Cookies – Support embedded services such as maps, videos, and social media content.
• Analytics Cookies – Help us understand website traffic and visitor behavior through Google Analytics.
• You may manage your cookie preferences through our cookie consent tool or your browser settings. Disabling certain cookies may affect some website functionality.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist us in operating our website and providing services, including:

• Website hosting providers
• Google Analytics and Site Kit by Google
• GiveSmart (donations and event registration)
• Double the Donation
• Google Maps
• YouTube
• Facebook
• Website maintenance and technical support providers

These providers receive only the information necessary to perform their services and are expected to protect your information.

We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Respond to inquiries
• Maintain donor and event records
• Comply with legal and financial obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it may be securely deleted or destroyed.

Third-Party Websites

Our website contains links to third-party websites and embedded services. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices or content of third-party websites or services, and we encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website.

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where permitted by law
• Withdraw consent where processing is based on consent
• Ask questions regarding how your information is collected and used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Pioneer Center for Human Services

4031 West Dayton Street
McHenry, IL 60050

Phone: (815) 344-1230